Terms of Service

Welcome to ZivanaStore. By accessing or using our website, platform, and online shopping services, you agree to be bound by these Terms of Service. Please read them carefully before completing any transaction.

Section 1 – General Conditions & Product Availability

All product orders, pricing, and fulfillment are subject to stock availability. If an ordered item is unavailable, ZivanaStore will notify you promptly and offer a suitable alternative or process a complete refund per our Return & Refund Policy.

Section 2 – Order Accuracy & Account Billing

We reserve the right to limit order quantities or decline orders placed with invalid or unverified billing information. In the event of an order modification or cancellation, we will notify you via the email address or phone number provided at checkout.

Section 3 – Promotional Offers & Discounts

Discount codes, promotional coupons, and gift vouchers apply solely to standard product retail prices. Promotional discount codes cannot be combined with existing clearance items or exchanged for cash value after checkout.

Section 4 – Pricing Errors & Inaccuracies

Occasional typographical errors or system glitches may result in inaccurate pricing or stock counts. ZivanaStore reserves the right to correct any error and cancel or re-quote affected orders prior to shipping.

Section 5 – Prohibited Uses

Users are strictly prohibited from using the platform for:

• Any unlawful or fraudulent commercial activity.
• Infringing upon intellectual property or trademark rights.
• Uploading malicious software, virus code, or attempting unauthorized scraping.
• Harassing, abusing, or impersonating other buyers or sellers on the storefront.